About Us
Efectivo is a Company founded in Guatemala and dedicated to the Outsourcing service that offers specialized services in the Contact Center industry through the development, innovation, optimization, and efficiency of processes for your business.
Our approach is based on the importance of adding value to our clients’ business, through strategic and innovative business initiatives and not only in the fulfillment of metrics.
We are advisors and consultants, with a team of professionals specialized in service provision (BPO) and collection with more than 12 years of experience.
We provide solutions according to the needs of each client through a work strategy that allows us to achieve the established goals in an efficient and agile way.
Mission
To be a Company, in innovation of outsourcing services that adds commercial, analytic, and strategic value, being an important partner in the growth and development of our clients, covering the operational needs.
Vision
To be a company, made up of professionals, who in an ethic and agile way, provide services of outsourcing to our clients, achieving greater profits.
Our Work team
Our commitment is and will continue to be to provide solutions in an efficient and agile way
maintaining as a standard the values that throughout the years have characterized us:
Ethics, efficiency, confidentiality, speed and transparency
